Privacy Policy
This Privacy Policy is issued by Digitide Solutions Limited, a global company providing business process solutions across different industry verticals.
Digitide Solutions Limited (the “Company”) is committed to maintaining robust data privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and protect the personal data that we process and control pertaining to data subjects / consumers.
For purposes of this notice, “Site” refers to the corporate website and its subsidiaries. The terms “we,” “us,” and “our” refer to the Company and its Subsidiaries. “You” refers to you, as a user of our Site or our Service. By accessing our Site, your IP address will be captured automatically for Information security purpose and to enhance user experience. Our Privacy Policy outlines our data collection, storage, use and disclosure of your Personal Information as described below.
Information We Collect
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.
On Personal Information front, we capture IP address only for EU / UK citizen, or resident of EU / UK region or California state resident. For non-EU / UK citizens & residents and residents of California State, we capture IP address and additionally Name, email id and description only if you post the same in “Write to us” section under Contact page in this website.
Information collected via Technology
In an effort to improve the quality of the Service, we may track information using cookies or small text files provided to us by your browser when you view our Site, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, clickstream to, through, and from our site, and other information that does not personally identify you besides the origin of request (IP Address).
The Company may use both persistent and session cookies to track user’s preferences when utilizing our services. Persistent cookies shall remain on your computer after you close your session and until you delete them manually. Session cookies expire or get destroyed the moment browser is closed.
Collection of Personal Data
- We capture only IP address for EU / UK citizens or residents or residents of California State in US.
- We collect personal data other than IP address for non-EU / UK citizen, or non-resident of EU / UK region for one or more of the following purposes:
- To provide you with information that you have requested or that we think may be relevant to a subject in which you have demonstrated an interest
- To ensure the security and safe operation of our websites and underlying business infrastructure.
- To manage any communication between you and us.
- Lawful basis for the processing of personal data
- To provide better usability, troubleshooting and site maintenance;
- To understand which parts of the website are visited and how frequently;
- To create your user ID;
- To identify you once you register on our website;
- To contact you and respond to your questions or requests; and
- To provide access to desirable content based on your preferences.
- To process job application and alumni related requests, more details about which are available on corresponding portals of this website.
- As a participant of the competition, to publish your name and corresponding details to make them available to larger audience on the Internet.
We also use the Personal Information for the following purposes if any new employee join our organization:
- For assisting the recruitment, selection and other associated processes including background verification (BGV) by our authorized vendors.
- For carrying out various employer related activities if you are selected to join the organization and to enable us to ensure that we are compliant with any applicable labour and/or other relevant laws.
The table below describes the various forms of personal data that we collect through this website and the lawful basis for processing this data. We have processes in place to make sure that only those authorized people who need to access your data can do so.
| Purpose of collection | Information category | Data collected | Purpose for collection | Lawful basis for processing | Data shared with? | Retention period |
| Security | Security information | Technical information, as described above (1–1). | To protect our websites and infrastructure from cyber-attack or other threats and to report and deal with any illegal acts. | Legitimate interest | Internally, forensic and other organizations with which we might contract for this purpose. | As needed for legal compliance |
| Consent Management | Consent records | Consent status, timestamps | To manage, verify, and audit user consent for data processing | Legal obligation | Data Protection Board, auditors | 7 years (as per DPDP Rules) |
| User Access & Correction | Personal data | Name, email, contact details | To enable users to access and correct their personal data | User rights | Internally | Until request fulfilled or as per legal requirement |
| Data Minimization | Personal data | Only necessary data for service | To limit data collection to what is strictly required for stated purpose | Legitimate interest | Internally | As needed for service delivery |
| Data Sharing/Disclosure | Shared data | Data shared with third parties | To fulfil contractual, legal, or regulatory obligations | Legal obligation/consent | Vendors, regulators, law enforcement | As required by law or contract |
| Data Retention & Destruction | Retention records | Data retention logs | To ensure data is retained only as long as necessary and securely destroyed/anonymized | Legal obligation | Internally | As per retention schedule, sectoral laws |
| Breach Notification | Incident records | Breach details, affected data | To notify Data Protection Board and affected individuals in case of data breach | Legal obligation | Data Protection Board, affected users | As required by law |
| Training & Awareness | Training logs | Employee training records | To ensure staff are aware of data protection responsibilities | Legitimate interest | Internally | For audit readiness, as per policy |
Children’s Privacy
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we shall take steps to remove that information from our servers.
HOW WE USE AND SHARE INFORMATION
Personal Information: Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or share your Personal Information with third parties without your consent. We do share your IP address information with few of our vendors who provide specific professional services for the Company to enhance user experience and support us n business development. Those vendors use your Personal Information i.e. IP address as per our control and in accordance with our Privacy Policy.
We may share your Personal Information with outside parties if it is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.
Where personal data is transferred to third parties or service providers acting on behalf of Digitide Solutions Limited, such transfers are limited to specified purposes and are governed by contractual obligations requiring the recipient to provide the same level of data protection as required under applicable data protection laws and relevant Data Privacy Framework principles.
Non-Personal Information: In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information to track trends and analyse usage patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, service providers and other third parties at our discretion.
If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.
Personal information including Sensitive Personal Information (personal data) we may collect and process includes, without limitation, your:
Name, address, contact no., email address, resume, date of birth, educational qualifications, employment history, background verification, spouse, next of kin, other family members details, photographs, banking information, and social security document. We collect personal data that you/your authorised representative/employment agent, knowingly and voluntarily provide during or in connection with your employment or job application with us, or via a third party who has been duly authorised by you to disclose your personal data to us.
Collection, use, processing and disclosure of your personal data:
Your personal data will be collected and used by us for purpose of assessing and evaluating your suitability for employment, recruitment, selection and related purpose in any current or prospective position including for your background verification; performing obligations under or in connection with your contract of employment with us and/or with our customers, including payment of remuneration and tax; all administrative and human resources related matters, including administering payroll, granting access to our premises and computer systems, processing leave applications, administering your insurance and other benefits, processing your claims and expenses and also for the purpose of facilitating our compliance with any labour laws, statutory compliances and regulations which may be applicable to us.
Your personal data may be accessible to authorized Internal recipients of the Company, its subsidiaries or affiliates, authorized service providers, business partners, consultants and various authorities, Government bodies including statutory, regulatory authorities, law-enforcement agencies (where applicable), auditors (internal/external), customers (where applicable) based on contractual and statutory obligation.
Legitimate Interests and performance of contract
We may collect, use or disclose your personal data without your consent for the legitimate interests of the Company or third Party. We also process your personal data for the performance of a contract in which you are a ‘Party’.
Legal obligation
We disclose information if legally required to do so, or pursuant to a request from a governmental entity or if we believe in good faith that such action is necessary to conform to legal requirements or comply with legal process; protect our rights or property or our affiliated companies; prevent a crime or protect national security; or protect the personal safety of users or the public.
We do not share your contact information, email ID with third parties for their direct marketing purposes.
Compliance with applicable Data Privacy Framework obligations may be subject to oversight and enforcement by competent regulatory authorities, including the U.S. Federal Trade Commission, where applicable.
Access to and correction of personal data
You can access request for access to a copy of the personal data which we hold about you. You can make a correction request to correct or update any of your personal data which we hold about you. You may submit your request in writing or via email to our Data Protection Officer at the contact details email We will respond to your request as soon as reasonably possible.
Protection of personal data
To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures. We have implemented technical and organisational measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration or disclosure. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
Accuracy of personal data
We generally rely on personal data provided by you (or your authorised representative). To ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing at the contact details email.
HOW WE PROTECT INFORMATION
We implement reasonable security measures designed to protect your information from unauthorized access. We further protect your information from potential security breaches by implementing certain technological security measures including Pseudonymization, Firewalls and Secure Transmission channel. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. Decision to share any of your personal data to us is your choice. However, please note that if you do not provide certain information, we may not be able to provide the expected services, and you may not be able to use our Site.
By using our Site, you acknowledge that you understand and agree to assume these risks.
YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
As a data subject if you are a (i) citizen or (ii) residing and located in the European Union or a consumer who is a California state resident, whose personal information we hold, you have certain rights. These rights are not applicable in case of IP address as this is captured for security reasons. However, these rights are applicable for the personal information that we collect in subsequent correspondence if at all such correspondence takes place.
EU, UK, and Swiss data subjects may submit inquiries or complaints regarding the processing or international transfer of their personal data by contacting the Data Protection Officer. Digitide Solutions Limited will investigate and seek to resolve such complaints in a timely manner in accordance with applicable data protection laws.
If you wish to exercise any of these rights in such scenario, please email to dpo@digitide.com or use the information supplied in the Contact us section in this website. To process your request, we will ask you to provide details of identification for verification purposes. Your rights are as follows:
1. The right to be informed
As a data controller, we are obliged to provide clear and transparent information about our data processing activities. This is provided by this privacy policy and any related communications we may send you.
2. The right of access
You may request a copy of the personal data we hold about you if relevant. Once we verify your identity and, if relevant, the authority of any third-party requestor, we will provide access to the personal data we hold about you as well as the following information wherever relevant.
a. The purposes of the processing
b. The categories of personal data concerned
c. The recipients to whom the personal data has been disclosed
d. The retention period or envisioned retention period for that personal data
e. The source of the personal data if collected from other sources
If there are exceptional circumstances that mean we can refuse to provide the information, we will explain them. If requests are frivolous or vexatious, we reserve the right to refuse them. If addressing the requests are likely to take time or incur expenses, which you may have to meet, in any specific case, we will inform you.
3. The right to rectification
When you believe we hold inaccurate or incomplete personal information about you, you may exercise your right to correct or complete this data. This may be used with the right to restrict processing to make sure that incorrect/incomplete information is not processed until it is corrected.
4. The right to erasure (the ‘right to be forgotten’)
Where no overriding legal basis or legitimate reason continues to exist for processing personal data, you may request that we delete the personal data. We will take all reasonable steps to ensure erasure.
5. The right to restrict processing
You may ask us to stop processing your personal data. We will still hold the data but will not process it any further. This right is an alternative to the right to erasure. If one of the following conditions applies you may exercise the right to restrict processing:
a. The accuracy of the personal data is contested.
b. Processing of the personal data is unlawful.
c. We no longer need the personal data for processing, but the personal data is to be retained for a legal purpose.
d. The right to object has been exercised and processing is restricted pending a decision on the status of the processing.
6. The right to data portability
You may request your set of personal data be transferred to another controller or processor, provided in a commonly used and machine-readable format. This right is only available if the original processing was based on consent, the processing is by automated means, if the processing is based on the fulfilment of a contractual obligation and if data transmitting to new controller or processor is technically feasible.
7. The right to object
You have the right to object to our processing of your data where
• Processing is for the purpose of direct marketing;
• Processing is for the purposes of scientific or historic research; or
• Processing involves automated decision-making and profiling;
• Processing is based on legitimate interests of others
Data security – protection of personal data
To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures. We have implemented technical and organisational measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration or disclosure. You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.
Data Retention
Digitide Solutions dispose of any Personal Data that is no longer required to be Retained as per legal or business requirements in a secure manner. Digitide Solutions retain the Personal Data Personal Data until necessary to fulfil the Purposes outlined in this Privacy Statement, unless a longer retention period Is required or permitted by law.
Data Transfer
We transfer Personal Data to countries outside your jurisdiction which have different data protection standards to those which apply to your jurisdiction. We shall take the necessary steps to ensure confidentiality and security of the transferred data.
Digitide Solutions Limited may transfer personal data to countries outside the European Union, the United Kingdom, and Switzerland, including the United States, for the purposes described in this Privacy Policy. Where personal data is transferred from the European Union / European Economic Area, the United Kingdom (including Gibraltar), or Switzerland to the United States, Digitide Solutions Limited ensures that such transfers are carried out in accordance with applicable data protection laws and relies on recognized and lawful transfer mechanisms, including the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. Data Privacy Framework, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF), where applicable.
Digitide Solutions Limited is committed to adhering to the principles of these frameworks, including Notice; Choice; Accountability for Onward Transfer; Security; Data Integrity and Purpose Limitation; Access; and Recourse, Enforcement, and Liability. In addition, where required, Digitide Solutions Limited implements Standard Contractual Clauses (SCCs) and appropriate technical and organizational safeguards to ensure an adequate level of protection for personal data. Personal data transferred under these mechanisms remains subject to this Privacy Policy, and data subjects may contact the Data Protection Officer at dpo@digitide.com for any questions, concerns, or complaints relating to international data transfers.
Effect and Changes
This privacy statement notice applies in conjunction with any other policies, notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.
We may revise this privacy statement notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this notice was last updated. Your continued employment and participation in our recruitment process constitute your acknowledgement and acceptance of such changes.
In the event of any inconsistency between this Privacy Policy and applicable Data Privacy Framework principles, the relevant Data Privacy Framework principles shall prevail.
INTEGRATION WITH EXTERNAL COMPONENTS AND LINKS TO OTHER WEBSITES
As part of our Site functionality, we have integrated third-party plug-ins or components in our websites, provided links from our websites or sources to external websites. However, we are not responsible for the privacy practices employed, including their intent or behaviour by those external sources or websites. This Privacy Policy applies solely to the information collected by us through our Site. Therefore, this Privacy Policy does not apply to your use of a third-party plug-ins or components or website accessed by selecting a link on our Site or via our Site. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
Google Analytics – https://termsfeed.com/blog/privacy-policy-google-analytics/
WordPress – https://wordpress.org/about/privacy/
ActiveCampaign – https://www.activecampaign.com/legal/privacy-policy
CHANGES TO OUR PRIVACY POLICY
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you if there are significant changes our Privacy Policy by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
CONTACT US
If you have any questions regarding this Privacy Policy, please contact us by sending an email to dpo@digitide.com
Alternatively, you can contact us at our corporate office using the following postal address
The Data Protection Officer,
Digitide Solutions Limited,
Sri Subramanya Plaza, New Municipal No.1,
29th Main Road, B.T.M. Layout, 1st Stage Ring Road, Bengaluru – 560068,
Karnataka, India